Safaricom is a monopoly , there's no doubt about that. Is safaricom an innovative company? I don't think so. Mpesa, which they claim, was never their idea. The were merely guinea pigs running a trial. So what have they innovated? Having mpesa agents was simply copying the sales book of vodacom india or vodacom uk where they have corner shops selling top-ups.
As for the internet Ndemo and that other ICT body they scrapped did the country a huge disservice by failing to properly plan the trajectory of internet use. Its not like they had to scratch their heads too hard- they could just copy any of a million countries. But they went to bed with safaricom and decided that because people were posting crap on facebook, we were fully wired.
Cables were landing in Mombasa every month yet speeds never rose and and rates never fell and in any case they had moved on to Konza City aka silicon savannah aka just another scam. How's that going?
Like Omollo, my take is that we should have focused on getting internet to the home. Gilgil could assemble computers given that you can get a used p4 for under 5k- thats still less than the cost of a cheapo chinese smartphone. Stick Linux on it and let the kids take over. There would have been a far greater economic benefit. And far more useful local content being developed and used.
As it is ihub is still trying to sell farmers milk where brookside has a monopoly or remind mothers of hospital appointments when the fact is she doesn't care about that appointment because she's feeling better and the hospital never has any medicines anyway.
Equity will give mpesa a run for their money- safaricom have already reduced their shylock rates. But last I heard MPs have put the CAK ruling on hold. You pays the piper...
Personally I think the onus is on safaricom to secure their system. FFS millions of chinese use thin sims. No tears there.
http://www.nation.co.ke/news/MPs-switch-off-Equity-SIM-card-to-await-probe/-/1056/2464448/-/vkxxgc/-/index.html
I think the gamechanger may well be the cashless fare system. If they? can come up with a system that can be transferred to say the local kiosk, mpesa is dead.