If you look at a big bank like KCB, they have finally decided on some investment in research & innovation - by hiring a few programmers or data scientists to work on "omnichannel" - which means post some chatbots on Telegram and FB Messenger
Then go back to snoring... and remain worth $3b as "biggest bank".
Instead they should try Equity strategy of rapid expansion - except they should do it by building real products. Hire proper scientists and engineers to build things. Not the nonsense on every job ad on their website ati "MBA preferred". Why would an IT staff need an MBA?
If I was on the KCB Board I would make Oigara's job quite simple: BIG autonomy & budget to hire & fire. Big R&D autonomy & budget. B-I-G targets. Something like 250m customers, $50b market cap. Now he can go global, hire expats, do miracles or quit!
Ditto for Safcom. "Top company" compared to Telkom or Yu is a very silly joke.