gout,
Thanks for your response.
Yes, you hit it on the head: accountability.
But I did not understand something. Are you saying you agree that people like matatu drivers and conductors steal from their employers? Or are you saying they get wrongly blamed? I wasn't sure from your description.
By the way, what has helped me so far has been my cousins in Nairobi. Without them I do not know what I could have done.
I don't know where one can get someone reliable to help a parent. This is a big problem.
Isolating at home is the best for those in no need for oxygen.
The main problem is accountability mechanism for reliable house helps. The agents may work but both parties will connive and then bypass agent, then the aged parent is taken through hell as you keep paying directly. The house helps and farm hands can be quite brutal and evil with no accountability mechanism.
In Kenya, there is this nonsense where people managing shit are said to be 'eating money'. Matatu drivers and conductors are said to be eating money😁😎
KTDA clerks and staff - eating money. 😎😁
I knew such a woman though not an agent per se, who was hiring for expatriates in Gigiri but she passed on early this year.